Have Questions? We’ve Got Answers!
Click on the questions below to read answers to some of our frequently asked questions!
What can I customize with your service?
- The URL (web address) of your page
- The Color Scheme or your page
- Various content pages (the home page, contact page, contact page, etc) using our provided site editor
- Which products you will offer on your page
- The prices your products will be offered at
- Promotions and discounts
- Location Variables (tax rate, time zone, etc)
- Pricing Variables (cost of extra ink, extra screens, custom names/numbers, etc)
- Header and Logo (that shows up on each page)
- Random Ad Generator (control the adds that show up on each page)
- Disclaimers and Notices
- Admin Account Controls
- Company Information
- Design Center, Catalog, and Proof Manager Content
- Turnaround Variables (that control the calendar organizers choose their preferred pickup date from while setting up an order page)
- Much, much more!
And it’s all automated! If you decide to remove or edit a product from your list, that change will be made on the site and in the design center right away! Feel free to checkout our sample location for customization ideas and also contact us for a full walk-through!
How much does your service cost?
Orientation – This is free! We provide you with the support and documentation to get familiar and comfortable with the service. We supply much of the content you need to have your service up and running in now time at all. Everything is automated and you can make most changes to product, price, content, and location variables in real-time.
Merchant Setup – In order to integrate online payment with your company’s bank (so that you receive the money you’ll be collecting online) we are required to either setup or manipulate your credit card processor (merchant company) into our site’s infrastructure. This is the only setup fee you will be required to pay and the price usually depends on your current setup. Costs range from $200 – $450. If you do not do so already, you may also be required to cover any online merchant fees. We do not make any profit off of these fees…they are required by companies like Visa and MasterCard to allow for online purchasing.
Hosting – Free! We cover all hosting, domain name, and other web-related costs so you don’t need to worry about them! We also cover the annual secure site certificate cost for the website.
Franchise Fee – This is a monthly fee that varies by contract. A typlical licensing fee carries a monthly cost of $300 with an initial year-long contract. Extended license and multiple location options are also available.
Special Offer – We are currently waiving the setup fee for all new partners! Sign up today and we’ll cover that cost for you!
Optional Costs – Any additional costs are completely up to you. We offer professional website and content design, a number of marketing packages (included professional video, graphic design, internship programs, and jumpstart packages).
Please contact us for more information concerning pricing!
How long does it take to activate your service?
How do I receive payments?
Once we code your location to directly deposit payments into the bank account you designate, you receive payments immediately. You will receive a receipt each time an order is placed (whether it is for a full order or simply a individual order being placed on a custom order page). You will also receive a summary of each night of all the money you collected online that day. Each time an order page expires or a simple shopping cart order is placed, you will receive a detailed report from our site with total payment info, tax and organizer commission information, and size/quantity info.
We’ll happily provide you with examples. Please contact us.
Do I need programming experience?
What are custom order pages? Do I have to use them?
A custom order page is designed for the organizer that has an order where everyone in the order group is paying separately for their product. Instead of having to collect money from all of these people and be responsible for hunting down payments, organizing order info, and holding large sums of money…organizers can use the Shirt and Simple service to post their custom product online! Group members then go to and organizer’s page and submit their payment via the internet. The organizer never touches a dime of the money and also enjoys numerous other features (onsite design studio, organizer commission capabilities, pre-purchase product viewing for group members, e-vite engine, automated order group information forms, and more). Even if an organizer is using one credit card to pay for the entire order, they can still enjoy our on-site design center where they simply send you their design and pay in-store, or opt to pay for their right from our website via a simple shopping cart. There are a lot of reasons why our award winning service is great for organizers and their group members…but why is it great for your company?
The biggest problem our partners have had is handling the surge in orders that comes from Shirt and Simple growth. Not only does our service provide your customers with an incredibly unique way to order custom apparel (via the design center and the personal online order pages) but it also provides you with a very special marketing opportunity. Traditionally, if a customer comes into your store and sets up an order, they will then go out and collect money for that order and return to your store to pay. This organizer is the only one who experiences and interacts with your company. If that same organizer walks into your store and your show them how to create an order page on Shirt and Simple, they will not only save a great deal of time and stress (making them more likely to become a repeat customer), but they will also send all of their group members to YOUR SITE to place orders! All of a sudden you have 50 or 100 different people experiencing and interacting with you business! Your now selling shirts to everyone in the group…not just the organizer! All you need to worry about is doing a good job on the order…and you’ve got a big new group of happy customers who will probably return to YOUR company when they setup an order of their own! We feel vain when we say Shirt and Simple orders should be your most important orders…but from a marketing viewpoint…they really should!
How do I manage orders?
To fully grasp the power of our online management system, please contact us! We will happily walk you through each feature and show you examples of how everything works!
Who uses this service?
Organizer who have groups or events where each person will be paying for his or her shirt separately can enjoy our most unique service; custom order pages. Whether they’re organizing a bar crawl, floor shirt order, frat or sorority function, sports uniform, bachelorette party, tailgate, or any other function, they can count on Shirt and Simple to do most of their work for them! We collect, compile, and organize the money for their order, keep track of sizes, names and any customizations, and insure that all necessary information is collected so that your company can produce the order on time. Best of all, our service is COMPLETELY FREE TO USE for your customers! All they need to do is create their free page, send their friends to it, and distribute the shirts when they’re ready!
Shirt and Simple also serves every individual in your customer’s order group. In the same sense that customers no longer need to collect group member’s money, group members no longer need to get it to your customer! Shirt and Simple is also a perfect way to let people know about an event, post product design online so individuals can see what they’ll be ordering, and provide members from out of town an easy way to submit their money BEFORE the shirts have to be paid for!